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While the tech giant continues to dominate the cellphone market, it’s a different story in the smartwatch arena.
America’s most popular smartphone brand — Apple — may not be delivering when it comes to smartwatches, according to consumers. For its 2025 telecommunications study, the American Customer Satisfaction Index (ACSI) surveyed over 27,000 consumers about their telecom services and devices, including smartwatches. The ACSI then used the survey feedback to score brands for customer satisfaction on a…
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